We have the pleasure to present you the latest AI technology that has the ability to create virtual voice assistants and to integrate in them, information of any kind, direct sales services and personalized online marketing services. DIGITAL HUMANS - a new generation of digital people who represent the next evolutionary progress and who, using a multitude of AI algorithms, give birth to the first virtual assistants with artificial intelligence to offer you both, integrated marketing and sales services, in the online environment. How does it work? These virtual assistants are what we call "Digital Humans". A Digital Human recognize the customer's mood and respond accordingly, support the customer in identifying the right product without having technical knowledge about it, guide him in navigating a complex e-commerce, as if he were an employee assisting the customer in a store or showroom. The typical human appearance, movements, and expressions of the Digital Human make human-machine interaction more efficient. Digital Humans helps users by chatting with them, as if talking to a human operator, reducing waiting time with prompt and accurate responses at any time and from any device. EMPATHY Our virtual assistants are able to recognize the user's dispositions (voice tone, expressions, and also context) and respond accordingly, to support the client in solving his problems or in choosing the right product, guiding him by browsing a website, leading him to the desired pages, offering him suggestions and advice in accordance with his tastes, etc. INTEGRATION The virtual assistant can be integrated with all your company's communication systems and channels. Welcome your customers on their favorite channel, it can be WhatsApp or Messenger, your website or the telephone exchange, by introducing the Vocal Virtual Assistant in all channels ensuring the continuity and effectiveness of your customer service. They can be placed almost anywhere, on the site, on social media pages, in digital totems or can be accessed by scanning a simple QR Code placed on different products or marketing materials. Also, it can be integrated with management systems, to respond to any customer request 24 hours a day. 24, 7 days out of 7. Through vocal virtual assistants we offer an open and flexible way that allows any type of integration with systems such as: - CRM - ERP - Reservation systems - Ticketing systems Digital People responds vocally, in romanian (or in other languages), to user’s questions without time limits and notifies the special requirements for additional services to the support team. If necessary, forward the most complex requests to staff to provide ongoing customer support. It eases the workload of the staff, performing the most recurring operations. Due to the fact that they are vocal, they represent a technological solution that is easy to integrate and use.
PURPLE MARKETING TOOLKIT - New Concept
New Marketing Digital Era inspired us to make researches for the last two years. We have discovered new behaviours and different neeeds for our customers. Our priorities have changed, we work remotely and do business in a different way. How do you cope with an unpredictable marketplace? Research is at least part of the answer - regular research reduces risk. Firms that do research on their target audience grow faster and are more profitable. Therefore, we have created an original and useful new tool: PURPLE MARKETING STRATEGY. What does this mean? We combine Research and Analysis Studies (from traget audience to competitive research) with Creative Marketing Strategy. Focus, effort, and creativity matter. Marketing professional services has become a more complex task that requires focused effort, true insight and the right skills. Buying the tool is pointless unless you are using it correctly. This is the reason, we encourage companies to dedicate more resources to creative marketing, research their target audiences & competition more frequently and bring higher skill levels to the party.
ADVERTISING - From NOW to the future.
We ensure advertising campaigns through mass-media chanels, including traditional media such as television, radio, magazines, newspapers, outdoor and direct mail. And new-media, such as social media, blogs, websites or strategic messages.
BRAND STRATEGY - Your brand is your voice
Brand strategy brings to your company correct position in the market and ensure a competitive positioning along other brands. Our purpose is to help you growing, have substance and create a sustainable company's culture from the beginning. A brand is a matter of perception. When your brand tells a story that embodies human challenges, you create an experience that resonates with your customers. Our expertise in brand strategy helps us to identify proper and personalised methods for your brand development.
CONSULTING - Your company's culture is your root.
Your company's culture is your root. That is why you need a positive culture from the very beginning. With this kind o philosophy let us show you what kind of results can bring a positive culture and leadership in marketing. Our program "3 STEPS 2GROW" is about knowing each other, detailed analyze of your business issues in terms of marketing & sales and the effective implementation of the agreed marketing strategy.
CONTENT & STORYTELLING - Present and future of marketing.
///Strategic marketing content helps you to create sustainable brand image, provides valuable information to consumers, build trust and creates willingness to purchase products from your company in the future. Creating and sharing valuable content attracts and transforms prospects into customers. We ensure continuous delivery of writing content within content marketing strategy. CREATE is our favourite VERB! ///Storytelling is about true stories well said. Storytelling is not about inventing a story. The very reason why your business exists, why you have developed products and services and why you do what you do is filled with stories. You need to fulfil requirements and whises, respond to customer's questions, connect, engage on an emotional level, give a meaning to your voice and listen to voices of brand and audience. The way you have developed solutions and value messages is all about stories. Storytelling is not a one-off exercise but a matter of consistency and adapting to evolving human needs and desire. Stories celebrate your company's culture and make messages pass easier. We are storytellers at heart!
DIGITAL MARKETING - The future has begun.
Digital marketing methods such as search engine marketing (SEM), search engine optimization (SEO), content marketing, influencer marketing, marketing campaign, data-driven marketing, ecommerce marketing, social media marketing and optimization, direct e-mailing, display advertising, e–books and games are becoming more common and important in our days with this advancing technology. We create digital marketing planning for your business in terms of strategy, brand awareness and sales.
EXPERENTIAL MARKETING - Every concept tells a story.
We provide digital creative concepts for projects and events using immersive event experiences to market a brand or product directly to your consumers. We take care of strategic concepts, implementation and events planning. Stunning concepts in one simple click!
STRATEGIC & CREATIVE MARKETING - Plan today for a better tomorrow.
Based on our 16 years of expertise, we provide strategic marketing planning for various brands with a different and personalised approach for each industry. Strategic planning involves an analysis of the company's initial situation (as SWOT/ competitive analysis, PEST, customer experience etc), evaluation and selection of market-oriented competitive position that contributes to the company's goals and marketing objectives. Marketing strategy plan involves creating a road map for the ways you will sell your product or service to your customers. Marketing strategy highlights the role of marketing as a link between your organisation and customers.
WEBSITE - Personalised design & development
Our specialists in web design provides web graphic design, interface design and personalised themes, user experience design, search engine optimization and writing content. Our web designers partially overlaps web engineering in the broader scope of web development, landing pages, e-mail marketing etc. Being a process dedicated for business-to-business, the design considerations differ significantly from a consumer targeted website such as a products versus services or retail versus entertainment. For us, the reputation of the site’s owner or business is very valuable, we always make sure that is portrayed favourably, in terms of design, responsiveness, clarity and search engine optimization.