SEG Brands launches Digital Humans, a cutting-edge AI solution that uses digital humans to create interactive and empathetic experiences. These virtual assistants are designed to recognize users' emotions, providing personalized support across any communication channel.
Digital Humans help users navigate complex platforms, guide them in choosing the right products, and deliver quick, accurate responses. Their integration spans social media, e-commerce platforms, and support systems, enabling companies to offer 24/7 service tailored to each customer.
INTEGRABILITY
The virtual assistant can be integrated with all your company's systems and communication channels. Greet your customers on their preferred platform, whether it's WhatsApp, Messenger, your website or via phone, by deploying the Virtual Assistant across all channels to ensure service continuity and efficiency. They can be placed almost anywhere—on your website, social media pages, digital kiosks, or accessed by scanning a simple QR code on various products—and can be integrated with management systems to handle customer inquiries 24/7.
Through virtual assistants, we offer an open and flexible solution that allows integration with systems such as:– CRM– ERP– Booking systems– Ticketing systems.
Digital Humans respond vocally in Romanian (or other languages) to user questions, with no time limitations, and notify the support team about special service requests. When necessary, they escalate complex inquiries to human staff to ensure continuous customer support. By handling repetitive tasks, they reduce the workload of employees. Because they operate vocally, they are a seamlessly integrable and user-friendly technological solution.
AI Technology Revolutionizing Visual Experiences
Beyond the Digital Humans solution, the marketing agency SEG Brands 4U explores and implements advanced AI technologies that contribute to creating engaging and personalized video content. With modern platforms, it is now possible to generate digital avatars capable of delivering text in multiple languages and accents while incorporating natural gestures and micro-expressions for a powerful visual impact. These solutions are used for training, onboarding, professional development, and internal communications.
Furthermore, the combination of AI technologies for high-quality image generation, text-to-video transformation, and full visual content customization unlocks new opportunities. For example, integrated workflows enable the conversion of textual descriptions into detailed images and then into cinematic videos or animated short films. These processes are ideal for brands looking to communicate creatively and produce impactful video content.
An Integrated Approach for Innovative Brands
By merging Digital Humans with the latest AI technologies, the agency provides clients with comprehensive solutions that transform how brands communicate and interact with their audiences. Whether through empathetic virtual support or captivating visual content creation, these technologies are essential for redefining digital experiences and positioning brands as leaders in their field.
Source: https://bit.ly/4aRnz7g
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